Privacy Policy

Privacy Policy

Effective Date: September 11, 2026
Last Updated: October 7, 2026

JK World Group Investment Ltd (“GreenTee,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using the GreenTee App (the “App”) and our related services.

This Privacy Policy explains what personal information we collect, how we collect it, how we use and disclose it, how we protect it, and the choices available to you.

This Privacy Policy applies to the GreenTee App and related services, including golf course membership management, golf and indoor screen-golf simulator bookings, pro shop services, restaurant reservations, payments, promotions, and other services provided through the App (collectively, the “Services”).

By using the App, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

The GreenTee App is operated by:

JK World Group Investment Ltd
1200 Lougheed Hwy
Coquitlam, BC V3K 6S4, Canada
Email: privacy@jkworldgroup.com
Phone: +1 604 545 1461
Website: https://jkworldgroup.com/

For privacy-related questions or requests, please contact us using the information above.

2. Personal Information We Collect

The information we collect depends on how you use the App and Services.

A. Account and Profile Information

When you create or manage a GreenTee account, we may collect:

  • first and last name;
  • email address;
  • telephone or mobile number;
  • mailing or billing address;
  • date of birth or age information where required;
  • username or account identifier;
  • profile information;
  • membership information;
  • account preferences; and
  • login and authentication information.
B. Membership Information

If you have a GreenTee membership, we may collect information associated with your membership, including:

  • membership type;
  • membership number or identifier;
  • membership status;
  • membership start and expiry dates;
  • membership benefits;
  • membership usage;
  • renewals;
  • transactions; and
  • information necessary to administer your membership.
C. Booking Information

When you make or manage a reservation, we may collect:

  • reservation date and time;
  • number of players or guests;
  • golf course or simulator facility selected;
  • booking history;
  • lesson or event information;
  • special requests;
  • cancellation or no-show information; and
  • information about other participants that you provide to us.
D. Pro Shop and Purchase Information

When you purchase products or services through the App, we may collect:

  • products or services purchased;
  • order information;
  • transaction amount;
  • delivery or pickup information;
  • billing information;
  • purchase history; and
  • refund or return information.
E. Restaurant Reservation Information

If you use the App to make restaurant reservations, we may collect:

  • reservation date and time;
  • number of guests;
  • reservation history;
  • special requests; and
  • other information you choose to provide in connection with your reservation.
F. Payment Information

When you make a payment, payment information may be processed by our payment service providers.

Depending on the payment method and service provider, we may receive limited information such as:

  • payment status;
  • transaction identifier;
  • transaction amount;
  • card type;
  • limited payment-card information; and
  • billing information.

We do not intend to store complete payment-card numbers or security codes on our own systems where payment processing is handled by a third-party payment provider.

Payment information may be processed directly by third-party payment processors in accordance with their own privacy policies.

G. Device and Technical Information

When you use the App, we may automatically collect certain technical information, such as:

  • device type;
  • operating system and version;
  • App version;
  • account and session identifiers used for authentication, security, and app functionality;
  • IP address;
  • language and regional settings;
  • mobile network information;
  • crash reports;
  • diagnostic information;
  • log information; and
  • information about how you interact with the App.

The GreenTee iOS and iPadOS app does not access or collect the device’s advertising identifier (IDFA).

H. Location Information

If the App provides location-based features and you grant permission, we may collect location information.

For example, location information may be used to help provide location-related functionality or identify nearby GreenTee facilities.

You can control location permissions through your device settings.

If location information is not required for a particular feature, you may be able to use the App without providing it.

I. Communications

If you communicate with GreenTee, we may collect information contained in those communications, including:

  • customer-service inquiries;
  • feedback;
  • support requests;
  • correspondence; and
  • information you voluntarily provide.

3. How We Collect Information

We may collect personal information:

  • directly from you when you create an account;
  • when you update your profile;
  • when you purchase a membership;
  • when you make a golf or simulator booking;
  • when you make a restaurant reservation;
  • when you purchase products or services;
  • when you contact customer support;
  • automatically through your use of the App;
  • through cookies or similar technologies on related websites;
  • from service providers supporting the Services; and
  • from other sources where permitted by law.

4. How We Use Personal Information

We may use personal information for purposes including:

Providing the Services

To:

  • create and manage your account;
  • administer memberships;
  • process reservations;
  • manage simulator and golf bookings;
  • process purchases and payments;
  • manage restaurant reservations;
  • provide customer support;
  • provide requested products and services; and
  • communicate with you regarding your transactions.
Improving the App

We may use information to:

  • understand how users interact with the App;
  • troubleshoot technical problems;
  • monitor performance;
  • improve features and functionality;
  • develop new Services; and
  • improve customer experience.
Security and Fraud Prevention

We may use information to:

  • authenticate users;
  • protect accounts;
  • detect and prevent fraud;
  • investigate suspicious activity;
  • maintain security; and
  • protect the App, our customers, and our business.
Communications

We may use your contact information to send:

  • booking confirmations;
  • reservation reminders;
  • receipts;
  • membership notices;
  • account notifications;
  • security alerts;
  • service announcements;
  • changes to the Services; and
  • other transactional communications.

Where required by applicable law, we will obtain consent before sending promotional or marketing communications.

Marketing

Where permitted by law and with any required consent, we may use your information to provide:

  • promotional offers;
  • membership promotions;
  • events and announcements;
  • special offers;
  • information about GreenTee services; and
  • other marketing communications.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication or through available account settings.

5. Legal Basis / Authority for Processing

Depending on the circumstances and applicable law, GreenTee may collect, use, or disclose personal information:

  • with your consent;
  • to provide products and services you request;
  • to administer your membership or account;
  • to process transactions;
  • to comply with legal obligations;
  • to protect the security and integrity of our Services;
  • to prevent fraud or misuse;
  • for legitimate business purposes where permitted by law; or
  • for other purposes permitted or required by applicable law.

Where consent is required, you may withdraw your consent subject to legal or contractual restrictions and reasonable notice.

6. When We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate the App and provide the Services.

These parties may include:

Service Providers

We may use third-party providers for services such as:

  • payment processing;
  • cloud hosting;
  • database services;
  • authentication;
  • booking and reservation management;
  • email delivery;
  • text messaging;
  • customer support;
  • analytics;
  • software development;
  • security;
  • fraud prevention; and
  • technical support.

These service providers may process personal information on our behalf and are expected to handle it in accordance with applicable contractual and legal requirements.

Golf Course, Restaurant, and Service Operations

Where necessary to fulfill a booking or provide a requested service, relevant information may be shared with the applicable GreenTee facility, restaurant, pro shop, simulator facility, or service provider.

Legal and Safety Requirements

We may disclose information where reasonably necessary to:

  • comply with applicable law;
  • respond to lawful requests;
  • comply with court orders or legal processes;
  • protect our rights or property;
  • investigate fraud or security issues;
  • protect the safety of users or others; or
  • prevent or investigate suspected illegal activity.
Business Transactions

If GreenTee is involved in a merger, acquisition, financing, sale of assets, corporate reorganization, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. Third-Party Services

The App may use or integrate with third-party services.

Examples may include:

  • payment processors;
  • booking platforms;
  • analytics providers;
  • cloud service providers;
  • mapping or location services;
  • authentication providers;
  • communication providers; and
  • other technology providers.

Third parties may collect or process information according to their own privacy policies.

Where applicable, we encourage you to review the privacy policies of these third-party services.

8. Analytics and Similar Technologies

We may use analytics tools and similar technologies to understand App usage, diagnose problems, measure performance, and improve our Services.

Depending on the technologies used, these tools may collect information such as device information, App interactions, approximate location, IP address, and diagnostic information.

The GreenTee iOS and iPadOS app does not link personal data collected through the app with data collected from other companies’ apps, websites, or offline sources for targeted advertising or advertising measurement. We do not share personal data collected through the app with data brokers. These restrictions also apply to service providers processing app data on our behalf.

9. Cookies and Similar Technologies

Our websites and certain online Services may use cookies, pixels, SDKs, and similar technologies.

These technologies may be used to:

  • remember preferences;
  • maintain sessions;
  • improve functionality;
  • understand website usage;
  • measure marketing effectiveness; and
  • improve security.

Where cookies, pixels, SDKs, or similar technologies process personal data collected through the GreenTee iOS or iPadOS app, the restrictions described in Section 8 apply. This includes app data processed through embedded web pages or passed to our websites or service providers.

You may be able to control cookies through your browser settings.

10. Push Notifications

With your permission, the App may send push notifications.

These may include:

  • booking reminders;
  • reservation changes;
  • membership notifications;
  • order updates;
  • account notifications;
  • promotional messages; and
  • other service-related communications.

You can manage push-notification permissions through your device settings.

Disabling push notifications may affect certain App features.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide the Services;
  • maintain your account;
  • administer memberships;
  • complete transactions;
  • maintain business and financial records;
  • comply with legal obligations;
  • resolve disputes;
  • enforce agreements; and
  • prevent fraud and protect security.

When personal information is no longer reasonably required, we will delete, destroy, or anonymize it in accordance with applicable law and our information-retention practices.

Certain information may be retained after account deletion where required or permitted by law.

12. Account Deletion

You may request deletion of your GreenTee account through the account deletion functionality provided in the App or through our online account-deletion request page.

Account Deletion Page: https://forms.gle/kcezzHHKFm5nEVSd6

When an account deletion request is received, we will process the request in accordance with applicable law.

Deleting your account may not immediately delete information that we are legally required or permitted to retain, including certain transaction, accounting, security, fraud-prevention, or dispute-related information.

Deleting your account may also affect access to memberships, reservations, purchase history, rewards, credits, or other Services associated with the account.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have rights relating to your personal information, including the right to:

  • request access to personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of personal information;
  • withdraw consent where processing is based on consent;
  • request information about how your personal information is collected, used, and disclosed;
  • object to or restrict certain processing where permitted by law; and
  • make a privacy-related complaint to an applicable privacy regulator.

To exercise your rights, contact:

Privacy Email: privacy@jkworldgroup.com

We may need to verify your identity before processing certain requests.

We will respond to privacy requests within the timeframe required by applicable law.

14. Children's Privacy

The App is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization where required by law.

If you believe a child has provided personal information to us contrary to this Privacy Policy, please contact us.

Where applicable, we will take reasonable steps to delete such information.

15. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

You are responsible for protecting your account credentials and should notify us promptly if you believe your account has been compromised.

16. International Processing

GreenTee and our service providers may process or store personal information in Canada or other countries.

As a result, personal information may be subject to the laws of jurisdictions outside your province or country of residence.

Where required by applicable law, we will take appropriate measures in connection with cross-border transfers and processing.

17. Your Choices

You may have choices regarding certain information we collect and how we communicate with you.

Depending on the App's functionality, you may be able to:

  • update your account information;
  • change notification settings;
  • disable device permissions;
  • unsubscribe from marketing communications;
  • manage location permissions;
  • request access to your information; or
  • request account deletion.

Some information is necessary to provide particular Services. If you decline to provide information required for a particular feature, that feature may not be available to you.

18. Marketing Communications

Where permitted by applicable law, GreenTee may send marketing communications about memberships, golf, simulator events, restaurant offerings, pro shop promotions, special events, and other GreenTee services.

You can unsubscribe from marketing emails by selecting the unsubscribe option included in the email.

You may also contact us at privacy@jkworldgroup.com to manage your marketing preferences.

You will continue to receive important non-marketing communications necessary to provide the Services.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may provide notice through the App, our website, email, or another reasonable method.

The updated Privacy Policy will be effective on the date indicated at the beginning of the updated policy.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

JK World Group Investment Ltd
Gavin Eckford
1200 Lougheed Hwy
Coquitlam, BC V3K 6S4, Canada
Privacy Email: privacy@jkworldgroup.com
Phone: +1 604 545 1461
Website: https://jkworldgroup.com/

21. Privacy Complaints

If you have a concern about how GreenTee handles your personal information, please contact us first so that we can investigate and attempt to resolve your concern.

You may also have the right to contact the applicable privacy regulator in your jurisdiction.